News

Life insurance will continue to be 'sold' and not 'bought'

2 November 2016

Jenée Tibshraeny on how life insurance will continue to be 'sold' and not 'bought' without more transparency. Interest.co.nz. More>

Clients complain about churn: FSCL

2 November 2016

Financial Services Complaints Limited (FSCL) chief executive Susan Taylor said a still small but growing number of complaints were about financial advisers who replaced life, trauma and health insurance. Goodreturns.co.nz. More>

Insurers continue to top complaints

31 October 2016

Insurance companies are continuing to attract the most complaints to dispute resolution service Financial Services Complaints Limited (FSCL), but it is sales of replacement policies by independent financial advisers that is causing FSCL increasing concern. More>

Roboadvice could divert clients: Naylor

31 October 2016

Massey University's Michael Naylor says  financial and wealth advisers are currently under-estimating the potential impact of artificial intelligence (AI) systems. He believes that the rapid development of artificial intelligence would help the industry to become more sophisticated, down to “talking head” avatar software programmes dealing with customers face-to-face. Goodreturns.co.nz. More>

RBNZ's LVR restrictions are biting

31 October 2016

MyValocity reports that the RBNZ's LVR restrictions are biting especially on investors, along with low listing levels. But FHBs are doing more deals in Auckland. Interest.co.nz/MyValocity.  More>

NZ's migrant pensioner concerns tackled

31 October 2016

Is it fair that migrants can qualify for the pension, courtesy of New Zealand taxpayers, after just 10 years in the country? Across the OECD, the average length of residency required to get a pension is 26 years. Stuff.co.nz. More>

Releasing claims data not straightforward: Insurers

31 October 2016

New Zealand insurers offering life and health insurance would need to change a number of processes before they could start publishing data on the number of claims they accept. Goodreturns.co.nz. More>

Undesirables to be removed from Vanguard fund

28 October 2016

Vanguard has bowed to pressure and is about offer an international index fund which screens out so-called nasties including companies involved the tobacco, controversial weapons and nuclear weapons sectors. The fund is for institutional investors, specifically KiwiSaver funds, and has come about after recent media scrutiny about where New Zealand fund managers are investing.  Goodreturns.co.nz.  More>

EQC Act review stalled by 'the complexity of the issues and ongoing engagement with insurance industry stakeholders'

28 October 2016

Six years on from the first Canterbury earthquake and the legislation outlining what both the Government and private insurers are responsible for in the event of another natural disaster is still up in the air. Interest.co.nz.  More>

KiwiSaver bounces back after Brexit

28 October 2016

Morningstar has released its latest KiwiSaver report, which shows all options returned positive results over the September quarter and growth-oriented funds returned to outperforming their more conservative counterparts. Goodreturns.co.nz. More>